Customers have the right to withdraw from this contract within 14 days without giving a reason.
The cancellation period ends 14 days from the day on which the customer or a third party named by him, who is not the carrier, has taken possession of the goods. In order to exercise the right of withdrawal, a customer of Katerina Kagelmann Lutz Becker GbR (Rilkeweg 3, 22607 Hamburg, Fax: 040/84 89 21 87 or by email at: info@winedinepro.com) a clear declaration (e.g. a letter sent by post, fax or email) with the decision to withdraw from this contract.

Customers can also use the sample text attached below for this purpose. To meet the cancellation deadline, it is sufficient for the customer to send the notification of the exercise of the right of cancellation before the cancellation period has expired.
If customers withdraw from this contract, the seller has to repay the full amount previously received from them, including delivery costs (with the exception of the additional costs that result from the fact that you choose a different type of delivery than the standard version) within 14 days from the day on which we received notification of your cancellation of this contract. For this repayment, we generally use a bank transfer to the account you have given us, unless something else has been expressly agreed with the customer; In no case will fees be charged for the repayment. We can refuse repayment until we have received the goods back or the customer has provided evidence that the return has been made.

Customers must return or hand over the goods to us immediately and in any case within 14 days from the day on which they informed us of the cancellation of this contract. The deadline is met if the customer sends the goods before the period of 14 days has expired and provides evidence of dispatch.

We bear the costs of returning the goods. Customers only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary to check the nature, properties and functionality of the goods. If the customer cannot return the received goods in whole or in part or only in a deteriorated condition, he must pay us compensation in this respect; unless their deterioration is exclusively caused by their examination – as it would have been possible in a shop.

Sample text of a declaration of revocation

To be addressed to:

Katerina Kagelmann Lutz Becker, GbR

per Mail an: info@winedinepro.com

per Post: Rilkeweg 3, D-22607 Hamburg

by fax: +49 (0) 40 84 89 21 87

• Subject: Revocation
• I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
• ordered on (…) and received on (…)
• (own) name of the private consumer (s)
• (own) address of the private consumer (s)
• (own) account details (for repayment)
• (own) signature of the private consumer (s) (only when notified on paper)
• date
  _____
  (*) Delete where inapplicable